If you experience problems using Adaptec Storage Manager, check the following:
Ensure that Adaptec Storage Manager is properly installed.
Ensure that no one is running Adaptec Storage Manager from a remote system. (Adaptec Storage Manager will only open once on a system.)
Ensure that you are logged in to Adaptec Storage Manager at the permission level you need to perform the tasks you want.
Ensure that all managed systems are powered on and that you are logged in to any remote systems you want to manage.
Ensure that the system on which you’re running the Adaptec Storage Manager GUI supports 256 color video mode.
You can track storage space activity by viewing the log files generated automatically by Adaptec Storage Manager. These files are located in the directory where Adaptec Storage Manager is installed:
RaidEvt.log—Information reported in the Event Viewer for all systems.
RaidEvtA.log—Information reported in the Event Viewer for the local system.
RaidErr.log—Java messages generated by Adaptec Storage Manager.
RaidErrA.log—Java messages generated by the Adaptec Storage Manager Agent.
Note! Log files have a maximum size. When they reach their size limit, the information is moved to a new file with a .1 extension, which itself is deleted eventually as newer log files are created.